SOE Forgetting To Pay The Bills Causing Connection Issues

[Fanra]

http://eq2wire.com/2014/07/15/sonyonline-net-domain-expires-shenanigans-ensue-for-all-soe-games-websites/

We are in the process of researching this issue, but it looks like the domain registration (https://www.easywhois.com/?mode=whois&domain=sonyonline.net) for the domain SonyOnline.net expired this morning, reverting back to being the property of NetworkSolutions. While SOE did not use the domain publicly, preferring SOE.com (http://soe.com), the aforementioned domain contains all of the nameservers (ns2.sonyonline.net, ns4.sonyonline.net, ns6.sonyonline.net) which route users to SOE’s websites and forums, as well as connecting to its games.

Everquest.com hijacked? (https://forums.station.sony.com/eq/index.php?threads/everquest-com-hijacked.212173/)

[Cassilla]

Nooooooo. Hopefully we will be able to connect by Raid time.

[Fanra]

Finally, official response from SOE:

Intermittent Access Issues (July 15) (https://forums.station.sony.com/eq/index.php?threads/intermittent-access-issues-july-15.212175/)

EDIT: Adding this for people who can't see what SOE wrote:


The login issues reported this morning have begun to be resolved. However, some players may be unable to connect to SOE services intermittently for up to 48 hours, including websites, forums, and games. We apologize for the inconvenience.

The thread also has tons of comments and the work-around I posted below.

[Lluke]

Finally, official response from SOE:

Intermittent Access Issues (July 15) (https://forums.station.sony.com/eq/index.php?threads/intermittent-access-issues-july-15.212175/)



This page can’t be displayed

That is their official response? LOL!

[Neenia]

The login issues reported this morning have begun to be resolved. However, some players may be unable to connect to SOE services intermittently for up to 48 hours, including websites, forums, and games. We apologize for the inconvenience.

Up to 48 hours??!?

[Neenia]

Fanra can you confirm if this is accurate?

One article says that the cache in our PCs will hold the incorrect IP address. The fix is completed, but if your PC has the old IP address it needs to be cleared because it can take 24 - 48 hours before your PC will go out to get the IP address again, causing the 24 - 48 hour delay Sony quoted.

The solution provided is this, but I have not tried it and don't want to until confirmed. I don't want to remove all the cached IP addresses from my pc.


To refresh your DNS info, go to the Start menu, choose “Run…”. Type ipconfig /flushdns. Now relaunch your web browser and/or game launchpads.

Will this work or is there an easier way?

Edit - DNS not IP address...

[Neenia]

Still can't get in game, can anyone?

[mecrucio]

Same here

[Seernie]

Almost 3:00 P.M. EST, still can't get on.

[Lluke]

The login issues reported this morning have begun to be resolved. However, some players may be unable to connect to SOE services intermittently for up to 48 hours, including websites, forums, and games. We apologize for the inconvenience.

Up to 48 hours??!?

Yes, DNS routinely takes up to 48 hours to propagate through all the stops along the Internet chain... Many name servers are only set to update once every 24 to 48 (and in some cases 72) hours...

So, yes, this could cause quite a delay for some...

[Fanra]

Fanra can you confirm if this is accurate?

To refresh your DNS info, go to the Start menu, choose “Run…”. Type ipconfig /flushdns. Now relaunch your web browser and/or game launchpads.
Yes, this sort of works.

You see the way this works is that every address on the internet is a number like 10.10.10.10. When you type in "everquest.com", it goes to a bunch of computers called DNS Servers (I think there might be maybe 13 main ones) where they look up "everquest.com" and then send your computer 10.10.10.10 (example only, not the real number).

Now, this whole "lookup" table where "everquest.com" is "10.10.10.10" is stored in tons of places. Besides the 13 main DNS Servers, there are lots and lots of others. Your ISP has one, Google has a ton, etc. They all need to update, and as Lluke said, they only update every so often.

Ok, so how does typing ipconfig /flushdns on your computer do anything? Well, your computer also stores a lookup table. So by flushing (yes, like a toilet) your computer's lookup table, you force your computer to go get the new list. But if your ISP or whoever you get the list from hasn't updated yet, you just get the bad list again.

I had to flush my dns list several times over the day to get it to work.

-------------------------
FIX:

If you really need to get into EQ and can't by flushing (go to the Start menu, choose “Run…”. Type ipconfig /flushdns Now relaunch your web browser and/or game launchpads), then:

Windows XP: Control Panel\Network and Internet\Network Connections. Right click on the connection you are using, click TCP/IPv4, click Properties. Click the circle for Use the following DNS server addresses then manually put in DNS servers listed below.

Windows Vista / 7 / 8: Open Computer, Right click Network, Choose properties. Click Change Adapter Settings on the left. Right click the NIC you are using. Click Internet Protocol Version 4 (TCP/IPv4) and click properties. Click the circle for "Use the following DNS server addresses".

Manually put in the DNS servers listed below:

Preferred DNS Server: 64.37.129.11
Alternate DNS Server: 8.8.8.8

(The first DNS Server is SOE's, the second is Google's)

Click OK

Launch EQ

Note: In a few days from now, make sure to go back and change it to "Obtain DNS server address automatically".

[mecrucio]

I tried flushing and manually putting the DNS servers, still didn't work for me. :bash:

[Fanra]

I tried flushing and manually putting the DNS servers, still didn't work for me. :bash:

Did you reboot after this?

First flush again and then try rebooting.

[Neenia]

I flushed and rebooted, still no connection.

:desert:

[Loagina]

I'm in. Thanks Fanra.

[Deathis]

im still trying to log on not sure why I cant get in game hope they fix this before the raids start or are we not raiding due to the lack of them not paying there bills?

[strydre]

I have flushed rebooted and set up manual DNS still no joy will keep at it tho

[Mbiki]

still cannot log in to EQ
Mbiki

[Loagina]

I have Windows 8.1. I didn't flush, just set up the manual DNS and rebooted.

[Malacath]

i think these are the ips for soe's servers you can try manually putting these in your hosts file if you know what your doing

64.37.148.6 eqbackup1.station.sony.com
64.37.148.7 eqbackup2.station.sony.com
64.37.148.8 eqbackup3.station.sony.com
64.37.148.9 eqbackup4.station.sony.com
64.37.148.16 eqbackup5.station.sony.com
64.37.152.75 eqbl-stage.station.sony.com
64.37.148.34 eqchannel1.station.sony.com
64.37.148.5 eqchat1.everquest.com
64.37.152.105 eqdev.station.sony.com
64.37.156.27 eqftp.station.sony.com
64.37.156.52 eqguilds.station.sony.com
64.37.148.4 eqlogin1.everquest.com
64.37.148.25 eqlogin2.everquest.com
64.37.148.37 eqlogin3.everquest.com
64.37.148.38 eqlogin4.everquest.com
64.37.152.236 eqlogintest.station.sony.com
64.37.148.35 eqlogserver1.station.sony.com
64.37.148.41 eqlogserver3.station.sony.com
64.37.148.27 eqlplogin1.everquest.com
64.37.148.28 eqlplogin2.everquest.com
64.37.149.207 eqmacreg-new-qa.station.sony.com
64.37.149.208 eqmacreg-new-stage.station.sony.com
64.37.149.206 eqmacreg-new-test.station.sony.com
64.37.157.149 eqmacreg-stage.station.sony.com
64.37.148.10 eqops.station.sony.com
64.37.149.151 eqplayers-qa.station.sony.com
64.37.149.152 eqplayers-stage.station.sony.com
64.37.156.12 eqplayers.station.sony.com
64.37.149.150 eqplayers-test.station.sony.com
64.37.161.122 eqplayers-ws-qa.station.sony.com
64.37.157.72 eqplayers-ws-stage.station.sony.com
64.37.157.69 eqplayers-ws.station.sony.com
64.37.157.70 eqplayers-ws-test.station.sony.com
64.37.148.21 eqpush1.station.sony.com
64.37.148.22 eqpush2.station.sony.com
64.37.148.23 eqpush3.station.sony.com
64.37.148.24 eqpush4.station.sony.com
64.37.149.204 eqreg-new-qa.station.sony.com
64.37.149.205 eqreg-new-stage.station.sony.com
64.37.149.203 eqreg-new-test.station.sony.com
64.37.156.135 eqworld-01.everquest.com
64.37.156.170 eqworld-02.everquest.com
64.37.134.80 eqworld-04.everquest.com
64.37.134.120 eqworld-09.everquest.com
64.37.134.5 eqworld-101.everquest.com
64.37.134.10 eqworld-102.everquest.com
64.37.134.15 eqworld-103.everquest.com
64.37.134.20 eqworld-104.everquest.com
64.37.134.25 eqworld-105.everquest.com
64.37.134.30 eqworld-106.everquest.com
64.37.134.35 eqworld-107.everquest.com
64.37.134.40 eqworld-108.everquest.com
64.37.134.45 eqworld-109.everquest.com
64.37.134.50 eqworld-110.everquest.com
64.37.134.55 eqworld-111.everquest.com
64.37.134.96 eqworld-112.everquest.com
64.37.148.48 eqworld-170.everquest.com
64.37.156.136 eqzone-01-01.everquest.com
64.37.156.137 eqzone-01-02.everquest.com
64.37.156.138 eqzone-01-03.everquest.com
64.37.156.139 eqzone-01-04.everquest.com
64.37.156.140 eqzone-01-05.everquest.com
64.37.156.141 eqzone-01-06.everquest.com
64.37.156.142 eqzone-01-07.everquest.com
64.37.156.143 eqzone-01-08.everquest.com
64.37.156.144 eqzone-01-09.everquest.com
64.37.156.145 eqzone-01-10.everquest.com
64.37.156.146 eqzone-01-11.everquest.com
64.37.156.147 eqzone-01-12.everquest.com
64.37.156.148 eqzone-01-13.everquest.com
64.37.156.149 eqzone-01-14.everquest.com
64.37.156.150 eqzone-01-15.everquest.com
64.37.156.151 eqzone-01-16.everquest.com
64.37.156.152 eqzone-01-17.everquest.com
64.37.156.153 eqzone-01-18.everquest.com
64.37.156.154 eqzone-01-19.everquest.com
64.37.156.155 eqzone-01-20.everquest.com
64.37.156.156 eqzone-01-21.everquest.com
64.37.156.157 eqzone-01-22.everquest.com
64.37.156.158 eqzone-01-23.everquest.com
64.37.156.159 eqzone-01-24.everquest.com
64.37.156.160 eqzone-01-25.everquest.com
64.37.156.161 eqzone-01-26.everquest.com
64.37.156.162 eqzone-01-27.everquest.com
64.37.156.163 eqzone-01-28.everquest.com
64.37.156.164 eqzone-01-29.everquest.com
64.37.156.165 eqzone-01-30.everquest.com
64.37.156.166 eqzone-01-31.everquest.com
64.37.156.167 eqzone-01-32.everquest.com
64.37.156.168 eqzone-01-33.everquest.com
64.37.156.169 eqzone-01-34.everquest.com
64.37.156.171 eqzone-02-01.everquest.com
64.37.156.172 eqzone-02-02.everquest.com
64.37.156.173 eqzone-02-03.everquest.com
64.37.156.174 eqzone-02-04.everquest.com
64.37.156.175 eqzone-02-05.everquest.com
64.37.156.176 eqzone-02-06.everquest.com
64.37.156.177 eqzone-02-07.everquest.com
64.37.156.178 eqzone-02-08.everquest.com
64.37.156.179 eqzone-02-09.everquest.com
64.37.156.180 eqzone-02-10.everquest.com
64.37.156.181 eqzone-02-11.everquest.com
64.37.156.182 eqzone-02-12.everquest.com
64.37.156.183 eqzone-02-13.everquest.com
64.37.156.184 eqzone-02-14.everquest.com
64.37.156.185 eqzone-02-15.everquest.com
64.37.156.186 eqzone-02-16.everquest.com
64.37.156.187 eqzone-02-17.everquest.com
64.37.156.188 eqzone-02-18.everquest.com
64.37.156.189 eqzone-02-19.everquest.com
64.37.156.190 eqzone-02-20.everquest.com
64.37.156.134 eqzone-02-21.everquest.com
64.37.156.131 eqzone-02-22.everquest.com
64.37.134.81 eqzone-04-01.everquest.com
64.37.134.82 eqzone-04-02.everquest.com
64.37.134.83 eqzone-04-03.everquest.com
64.37.134.84 eqzone-04-04.everquest.com
64.37.134.85 eqzone-04-05.everquest.com
64.37.134.86 eqzone-04-06.everquest.com
64.37.134.87 eqzone-04-07.everquest.com
64.37.134.88 eqzone-04-08.everquest.com
64.37.134.89 eqzone-04-09.everquest.com
64.37.134.90 eqzone-04-10.everquest.com
64.37.134.91 eqzone-04-11.everquest.com
64.37.134.92 eqzone-04-12.everquest.com
64.37.134.93 eqzone-04-13.everquest.com
64.37.134.94 eqzone-04-14.everquest.com
64.37.134.95 eqzone-04-15.everquest.com
64.37.134.121 eqzone-09-01.everquest.com
64.37.134.6 eqzone-101-01.everquest.com
64.37.134.7 eqzone-101-02.everquest.com
64.37.134.8 eqzone-101-03.everquest.com
64.37.134.9 eqzone-101-04.everquest.com
64.37.134.11 eqzone-102-01.everquest.com
64.37.134.12 eqzone-102-02.everquest.com
64.37.134.13 eqzone-102-03.everquest.com
64.37.134.14 eqzone-102-04.everquest.com
64.37.134.16 eqzone-103-01.everquest.com
64.37.134.17 eqzone-103-02.everquest.com
64.37.134.18 eqzone-103-03.everquest.com
64.37.134.19 eqzone-103-04.everquest.com
64.37.134.21 eqzone-104-01.everquest.com
64.37.134.22 eqzone-104-02.everquest.com
64.37.134.23 eqzone-104-03.everquest.com
64.37.134.24 eqzone-104-04.everquest.com
64.37.134.26 eqzone-105-01.everquest.com
64.37.134.27 eqzone-105-02.everquest.com
64.37.134.28 eqzone-105-03.everquest.com
64.37.134.29 eqzone-105-04.everquest.com
64.37.134.31 eqzone-106-01.everquest.com
64.37.134.32 eqzone-106-02.everquest.com
64.37.134.33 eqzone-106-03.everquest.com
64.37.134.34 eqzone-106-04.everquest.com
64.37.134.36 eqzone-107-01.everquest.com
64.37.134.37 eqzone-107-02.everquest.com
64.37.134.38 eqzone-107-03.everquest.com
64.37.134.39 eqzone-107-04.everquest.com
64.37.134.41 eqzone-108-01.everquest.com
64.37.134.42 eqzone-108-02.everquest.com
64.37.134.43 eqzone-108-03.everquest.com
64.37.134.44 eqzone-108-04.everquest.com
64.37.134.46 eqzone-109-01.everquest.com
64.37.134.47 eqzone-109-02.everquest.com
64.37.134.48 eqzone-109-03.everquest.com
64.37.134.49 eqzone-109-04.everquest.com
64.37.134.51 eqzone-110-01.everquest.com
64.37.134.52 eqzone-110-02.everquest.com
64.37.134.53 eqzone-110-03.everquest.com
64.37.134.54 eqzone-110-04.everquest.com
64.37.134.56 eqzone-111-01.everquest.com
64.37.134.57 eqzone-111-02.everquest.com
64.37.134.58 eqzone-111-03.everquest.com
64.37.134.59 eqzone-111-04.everquest.com
64.37.134.60 eqzone-111-05.everquest.com
64.37.134.61 eqzone-111-06.everquest.com
64.37.134.62 eqzone-111-07.everquest.com
64.37.134.63 eqzone-111-08.everquest.com
64.37.134.64 eqzone-111-09.everquest.com
64.37.134.65 eqzone-111-10.everquest.com
64.37.134.66 eqzone-111-11.everquest.com
64.37.134.67 eqzone-111-12.everquest.com
64.37.134.68 eqzone-111-13.everquest.com
64.37.134.69 eqzone-111-14.everquest.com
64.37.134.70 eqzone-111-15.everquest.com
64.37.134.71 eqzone-111-16.everquest.com
64.37.134.72 eqzone-111-17.everquest.com
64.37.134.73 eqzone-111-18.everquest.com
64.37.134.74 eqzone-111-19.everquest.com
64.37.134.97 eqzone-112-01.everquest.com
64.37.134.98 eqzone-112-02.everquest.com
64.37.134.99 eqzone-112-03.everquest.com
64.37.134.100 eqzone-112-04.everquest.com
64.37.134.101 eqzone-112-05.everquest.com
64.37.134.102 eqzone-112-06.everquest.com
64.37.134.103 eqzone-112-07.everquest.com
64.37.134.104 eqzone-112-08.everquest.com
64.37.134.105 eqzone-112-09.everquest.com
64.37.134.106 eqzone-112-10.everquest.com
64.37.134.107 eqzone-112-11.everquest.com
64.37.134.108 eqzone-112-12.everquest.com
64.37.134.109 eqzone-112-13.everquest.com
64.37.134.110 eqzone-112-14.everquest.com
64.37.134.111 eqzone-112-15.everquest.com
64.37.134.112 eqzone-112-16.everquest.com
64.37.148.49 eqzone-170-01.everquest.com
64.37.148.50 eqzone-170-02.everquest.com

[Bonejangles]

Flush didn't work....

Manually setting the DNS setting worked....TY Fanra

[Xeoc]

Flush didn't work....

Manually setting the DNS setting worked....TY Fanra


Same here, Thanks Fanra!!

[Natalea]

Yes TY Fanra. The manual DNS worked..

[Fanra]

Flush didn't work....

Manually setting the DNS setting worked....TY Fanra
Same for me. Flush got me on SOE's forum and website but not in game. Had to do the DNS settings for game to work.

[Rahnora]

I flushed my toilet,,,still no log in.

[Fanra]

I flushed my toilet,,,still no log in.
:ROTFL:

[Loagina]

When you change your DNS settings, make sure you reboot your computer. It didn't work for me until I did.

[Fanra]

Alternate DNS Sever instead of 8.8.8.8

Try:

8.8.4.4

[Fanra]

Another suggestion:


try this: open your network and sharing folder, then click your network icon (mine is local area connection) and open that. click on the properties and then on internet protocol version 4 (tcp/ipv4). Now click properties on that.
the bottom part is the dns server. click “use the following DNS server address:
preferred DNS server: 8.8.8.8
alternate dns server 8.8.4.4
click validate settings on exit
Now go to your system tools in your accessories on your start menu and right-click the command prompt. choose “run as administrator”
there you type the ipconfig commands: first the ipconfig /flushdns and then ipcoinfig /registerdns. when it finishes telling you that the dns is registered, close the window.
your eq1 should run then.

[Mbiki]

oh well I flushed..... but still black/ blank screen
Mbiki

[Natalea]

I reset my DNS back to automatic and just tried to log in before heading off to work. Seems fixed now. Well for me lol.

[Exxodia]

Worked!
But... all servers seem to be locked.

[Fanra]

Worked!
But... all servers seem to be locked.
Patch day. New zone today.

[Fanra]

Everyone who changed their DNS servers can change them back now to Automatic.