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https://forums.daybreakgames.com/eq/.../#post-3995260
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UPDATE - The backend services downtime has been extended and I do not have an ETA at this time. The platform team is working as fast as possible to make the services available and I will continue to update as I have more information.
Latest as of now:
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We're in the process of unlocking servers now. Thank you for your patience everyone!
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All game servers are currently locked after the crash and ops is looking at the cause before bringing them back up. We hope to have you all back in game ASAP.
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We're in the process of unlocking all worlds after the crash. Thank you for your patience everyone.